Draft — pending legal review. This document is a working draft and has not yet been reviewed by a qualified legal professional. It is not final and may change before Vaultly TCG launches publicly.

Counterfeit Policy

Collectors must be able to trust what they buy. Vaultly has zero tolerance for counterfeit goods.

Not allowed

• Counterfeit, fake or unauthorised reproduction cards and sealed products.
• Proxies, custom or "orica" cards, unless the category explicitly allows them and they are clearly titled and described as unofficial, non-playable art cards.
• Altered cards presented as unaltered — including trimmed, recoloured, re-holo'd, cleaned, pressed or restored cards whose alteration is not disclosed.
• Resealed or reweighted packs and boxes, or "searched" product sold as unsearched.
• Counterfeit grading slabs, labels or certificates, and slabs that have been opened or tampered with.

Seller responsibilities

• Confirm authenticity on every listing. Only list items you have personally inspected.
• Disclose any alteration, restoration or factory defect.
• For graded items, provide the grading company, grade and certificate number, and photograph the actual slab front and back.
• Keep sourcing records (invoices or receipts) for high-value items. We may ask to see them.

How we enforce

• Listings may be removed and orders cancelled. Buyers are refunded under Buyer Protection.
• Sellers may receive warnings, have payouts held while we investigate, lose selling or livestream privileges, or be permanently removed.
• We may report counterfeiting to rights owners and law enforcement and cooperate with their investigations.

Reporting

Use Report this listing on any listing or stream. Rights owners can contact our trust & safety team through the Help Centre to submit an intellectual property notice.